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Thank you for choosing our professional equipment. We are committed to providing elite nail technicians with outstanding service and premium products. Below are the terms and conditions that govern our ordering and shipping processes.
 

1. How to Buy (Ordering Process)

Shopping with us is simple and secure. Just follow these steps:

1. Select your product: Explore our collections and choose your professional equipment.

2. Add to Cart: Click the "Add to Cart" button on the product page.

3. Checkout: Once you have finished shopping, click on your Cart and select "CHECKOUT."

4. Enter Details: Fill in your shipping address, contact details, and payment information.

5. Payment: Complete your order using your preferred payment method.

6. Processing: Once payment is confirmed, every product undergoes a quality check, is safely packed, and is prepared for dispatch.

7. Tracking: We will email you a tracking number as soon as your package is shipped.

8. Delivery: Safely receive your high-quality professional equipment!

Please note: The actual color of the product on your device screen may slightly differ from its actual color due to variations in monitor settings and color rendering. We strive to represent our products as accurately as possible. If you have any concerns about color options, please contact our support team before purchasing.
 

2. Shipping & Processing Times

We partner with reliable shipping carriers (including UPS, USPS, and DHL) to ensure your premium equipment arrives in perfect condition.

• Processing Time: All orders placed before 12:00 PM EST are processed and dispatched the same business day. Orders placed after this time or during weekends/federal holidays will be processed on the next business day.

• Transit Times:

  • Continental US: 2 to 5 business days.

  • Canada: 3 to 10 business days.

  • International & US Territories: 7 to 14 business days.

• Shipping Costs:

  • Continental US & Canada:

    • Flat rate of $19 for all orders under $290.

    • FREE shipping for all orders of $290 and over.

  • International: Real-time shipping rates are calculated and displayed dynamically at checkout based on weight and destination.
     

3. International Orders (Customs, Tariffs & Duties)

For our international clients (outside of the US and Canada), please be aware of the following:

• We are not responsible for any customs clearance fees, tariffs, taxes, or duties applied to your order by your country’s customs authority.

• All additional fees imposed during or after shipping are the sole responsibility of the customer.
   

4. Damages & Shipping Issues

We take extreme care in packaging your fragile, professional equipment. However, if your package arrives damaged due to transit handling:

1. Report within 48 hours: You must notify us at our support email within 48 hours of delivery.

2. Provide Proof: Please send clear photos of the damaged shipping box, inner packaging, and the product itself.

3. Resolution: Upon reviewing your photos, we will prioritize and expedite a brand-new replacement for your damaged item.
    

Need Help?

If you have any questions regarding shipping zones, customs, or need a custom delivery quote, please reach out to us directly through our Contacts page.