Effective Date: June 20, 2026

Protecting your privacy is of paramount importance to EXAL Nail Supply ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, exalnailsupply.com (the "Site"), or make purchases from us.

By using our Site, you agree to the terms of this Privacy Policy. This policy is designed to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other applicable state regulations.
 

1. Acceptance of Terms

EXAL Nail Supply provides this Site subject to your compliance with our Terms and Conditions and this Privacy Policy. By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agreed to be bound by these policies. If you do not agree with any part of this Privacy Policy, please discontinue use of our Site immediately.
 

2. Modifications to this Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any modifications constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
 

3. Information We Collect

We collect both information you actively provide to us and information automatically collected during your visit.

A. Information You Voluntarily Provide

We collect personal information that is necessary to establish, manage, and maintain our professional relationship with you. This includes:

• Contact Information: First and last name, billing and shipping addresses, email address, and telephone number.

• Account Details: Username, password, and shopping preferences.

• Payment Information: Payment card details (processed securely via our third-party merchant processors like Stripe, PayPal, or Shopify Payments; we do not store your full card details).

• Customer Support & Communications: Any inquiries, reviews, comments, or photos/videos you submit to us via email or contact forms.

B. Automatically Collected Information & Cookies

Like most e-commerce websites, our Site automatically collects tracking data to optimize your experience, including:

• Internet Protocol (IP) address and approximate geolocation.

• Device operating system and browser type.

• Date, time, and duration of your visit.

• Pages viewed, products clicked on, and downloads.

• Referring website addresses.

To collect this data, we use cookies, pixel tags, and similar tracking technologies.
 

4. How We Use Your Information

EXAL Nail Supply uses your personal information for the following business purposes:

• Order Fulfillment: To process transactions, verify payment details, pack, and ship your professional salon equipment.

• Customer Support: To respond to your questions, comments, and warranty or return requests.

• Website Optimization: To analyze Site traffic, monitor usage patterns, and improve our product offerings and online experience.

• Marketing & Advertising: To send you newsletters, promotional offers, and to conduct ad retargeting on partner networks.

• Fraud Prevention & Security: To protect our business, assets, and customers from fraudulent transactions, unauthorized access, and other liabilities.

• Legal Compliance: To meet federal, state, and local regulatory requirements.
   

5. Cookies, Ad Retargeting, and Third-Party Services

We partner with third-party service providers (such as Google and Meta) to analyze traffic and run targeted advertising campaigns.

Ad Retargeting

We use retargeting technologies to show you relevant advertisements on partner websites and social networks based on your previous interactions with exalnailsupply.com. This process relies on cookies to analyze your browsing behavior.

You can learn more about how our partners manage your data and opt-out here:

• Google Privacy & Terms (Opt-out via Google Ad Personalization)

• Meta (Facebook) Data Policy (Manage settings in your Facebook Ad Preferences)

Managing Cookies

Most web browsers are set to accept cookies by default. You can adjust your browser settings to erase cookies, block them, or receive warning prompts. Please note that blocking all cookies may limit your ability to use certain features on our Site, including adding items to your cart and completing checkout.
 

6. Sharing & Disclosing Your Information

EXAL Nail Supply does not sell, rent, or lease your personal data to third parties. We only share your information with trusted partners who assist us in operating our business:

• Service Providers: Payment processors, shipping carriers (UPS, USPS, FedEx, DHL), and IT/website hosting partners.

• Marketing Partners: Platforms that assist us in distributing emails, managing customer reviews, or executing ad campaigns.

• Legal Requirements: We may disclose your information if required to do so by law, subpoena, or government order to protect our legal rights or comply with judicial proceedings.

All third-party partners are contractually obligated to maintain the confidentiality of your data and are strictly prohibited from using your personal information for any purpose other than providing services to EXAL Nail Supply.
 

7. State-Specific Privacy Rights (Including California)

Depending on your US state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have specific rights regarding your personal information under local laws such as the CCPA/CPRA:

• Right to Know/Access: You have the right to request a copy of the specific personal data we have collected about you.

• Right to Deletion: You have the right to request that we delete the personal information we collected from you, subject to certain legal exceptions (such as fulfilling an active warranty or processing a pending order).

• Right to Correct: You have the right to request that we correct inaccurate personal information.

• Right to Opt-Out of Sale or Sharing: EXAL Nail Supply does not sell your personal data. However, you can control cookie sharing through your browser settings or third-party opt-out tools.

• Right to Non-Discrimination: We will not discriminate against you (such as charging different prices or denying service) for exercising any of your privacy rights.

To exercise any of these rights, please contact us at team@exalnailsupply.com.
 

8. Data Security & Retention

We have implemented robust technical, physical, and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no transmission of data over the internet or wireless network can be guaranteed 100% secure.

We retain your personal information only as long as necessary to fulfill the business purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce our agreements.
 

9. Children’s Privacy (COPPA Compliance)

Our Site is designed for professional nail technicians and is not intended for use by children. We do not knowingly collect, request, or solicit personal information from anyone under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will delete that information from our servers immediately.
 

10. Contact Us & Privacy Requests

If you have any questions, comments, or complaints regarding this Privacy Policy, or if you would like to submit a request to access, correct, or delete your personal data, please contact us:

• Email: team@exalnailsupply.com